Kincaide
Legend
Hello Everyone,
I have been busy the last week or so in the process of moving, so I haven't been able to get on the site for a couple days. In that time though, I received quite a number of PMs asking me to look into several issues, take action on threads, etc.
The staff all encourages you to communicate with us and feel free to talk to us at any time, but if you need help with a thread or see an issue that you think needs our attention, please report the post or thread. Reporting should not be seen as any sort of negative thing. Think of it as sending a PM to all the staff at once. I always feel bad when someone sends me a PM about an issue that another moderator could have taken care of while I was away, but didn't have the notification to do so.
Reports also give us a permanent record of what actions needed to be taken, which is the only way that we can see patterns over time, for example if you think a member is trolling a lot and you consistently report their posts, then we'll have a paper-trail of actions in our records and we can adjust our responses accordingly.
In short, I do always appreciate you guys sending me PMs because I like to help you out, but all the staff really needs you to use the report button instead, consistently. It will help you more, and it will help us help the site more.
Thank you.
I have been busy the last week or so in the process of moving, so I haven't been able to get on the site for a couple days. In that time though, I received quite a number of PMs asking me to look into several issues, take action on threads, etc.
The staff all encourages you to communicate with us and feel free to talk to us at any time, but if you need help with a thread or see an issue that you think needs our attention, please report the post or thread. Reporting should not be seen as any sort of negative thing. Think of it as sending a PM to all the staff at once. I always feel bad when someone sends me a PM about an issue that another moderator could have taken care of while I was away, but didn't have the notification to do so.
Reports also give us a permanent record of what actions needed to be taken, which is the only way that we can see patterns over time, for example if you think a member is trolling a lot and you consistently report their posts, then we'll have a paper-trail of actions in our records and we can adjust our responses accordingly.
In short, I do always appreciate you guys sending me PMs because I like to help you out, but all the staff really needs you to use the report button instead, consistently. It will help you more, and it will help us help the site more.
Thank you.