Brewfest Proc-Based Trinkets

Conwaytwitty

Conwaytwitty

Grandfathered
After submitting a few bug reports about the proc-based trinkets not working and nothing being done about it, I opened a ticket saying:

"This issue is not about a mob not dropping an item. It is an issue where the item they drop does not work right. I have sent you guys multiple bug reports about brewfest trinkets like this one that are not working right. I obtained these trinkets on my level 39 characters that I have put alot of time into and the trinkets do not proc for me except in duels. They should proc everywhere else, but do not. I don't understand why this hasn't been fixed yet; you guys have done around 2 or 3 hotfixes/updates since I first submitted the report."

and then they said.....


Powencis (GM's name)



"Hey there,

Blizzard Customer Support has no hand in changing game mechanics whatsoever.

That being said, the development team and QA department *do* review every bug report submitted. They may just have deemed that it is not bugged. There are no other reports that this trinket fails to proc outside of duels. It looks like another player even tested the proc rate on a training dummy, if you want to check out their math here: https://www.wowhead.com/item=117360/corens-cold-chromium-coaster&bonus=5134#comments

Hopefully this clears things up, but please do let us know if you have any questions about this."

I recently replied letting them know this doesn't answer my question at all with:

"If Customer Support does not have a hand in changing game mechanics, then can you please let the people/programmers, who fix these issues, know to follow up with the people, who report certain bug reports, with a response; especially if the bug has been reported multiple times, even if just by one person. Its not my fault that these people who are supposed to fix these issues don't always acknowledge them, so the only way to get ahold of an employee through a web ticket is through customer support. So maybe you can get one of them to talk to me or work on changing the user interface for this site, so that the people who fix these issues actually respond to me.
This issue I have is in fact a bug and, just for the sake of saying so to help you understand, I do not need to be a programmer or blizz employee to know a bug. The fact of the matter is that the trinket that I got, that scaled correctly for my lvl 39 character to use, does not work as intended where as other trinkets from this event do work. The fact that some work and some don't tells me there is something wrong with the item. It shouldn't matter how many reports you have gotten on the subject. What matters is that someone looks into it and gets back to me about it. So, if you are not the one who looks into it; can you please let the person who does know to get back to me or let me know if I should just call about the issue?
Lastly, the link to wowhead you gave me, about the other player who tested the item, is extremely outdated. That comment is from Warlords of Draenor; we are in BFA now. Items work differently now; they scale to a players level and if they scale to a players level, then they should work as intended no matter what level they are obtained at. In this case, this item does not work as it should for my level 39 character that is a twink I have put alot of time into. Please get back to me with more information."

Yeah, they may not fix this for anyone else on this site who wanted this fixed, but I say screw it and just keep complaining to em about it in complex ways like above so that blizz may SOME DAY realize these issues are a bigger deal than they make em out to be. Even if they don't work by the end of the event, ima still try to get em all, hang on to em and continue to complain to blizz about it till its fixed. Honestly takes like 2 mins to bother blizz about it thru a ticket. Anyone who doesn't mind continuing to report this to blizz please continue to bug them about it everyday. Maybe even try using what I said to make them understand. I'll see what they have to say about my recent reply in a few hours.
 
And honestly, whether you are f2p or pay to play this game thru WoW tokens or actual money, its stupid that we have to put up with crap like this and more annoying when you talk to a GM that sounds like they don't even know what WoW is and they are just answering ur questions thru an "owners manual" or something like that.
 
I kinda want to throw in a "fuck you" halfway through a super long wall of text just to see if they even read them fully.
 
They don't know what they are talking about, and have given so so answers like this since around WoTLK. It was never great, but I had much better experiences in Vanilla and BC with GMs.

There are maybe, 10% who are useful. If you ask them about GF'd gear, they will most likely check WoWhead and say it still drops.


They do not have any experience with the game, outside possibly playing it. They are not devs.
 
I pulled API info on the item and spell, there's nothing in there that says req level 60. In fact it says 0. Maybe that is the issue?

Here's a brewfest trinket:
{
"id": 117360,
"disenchantingSkillRank": 0,
"description": "Enchanted to fit perfectly beneath any mug, with a frosty finish.",
"name": "Coren's Cold Chromium Coaster",
"icon": "inv_jewelry_talisman_08",
"stackable": 1,
"itemBind": 1,
"bonusStats": [{
"stat": 32,
"amount": 31
}],
"itemSpells": [{
"spellId": 127926,
"nCharges": 0,
"consumable": false,
"categoryId": 0,
"trigger": "ON_EQUIP",
"scaledDescription": "Chance on melee and ranged critical strike to increase your attack power by 181 for 10 sec."
}],
"buyPrice": 0,
"itemClass": 4,
"itemSubClass": 0,
"containerSlots": 0,
"inventoryType": 12,
"equippable": true,
"itemLevel": 136,
"maxCount": 0,
"maxDurability": 0,
"minFactionId": 0,
"minReputation": 0,
"quality": 4,
"sellPrice": 0,
"requiredSkill": 0,
"requiredLevel": 0,
"requiredSkillRank": 0,
"itemSource": {
"sourceId": 0,
"sourceType": "NONE"
},
"baseArmor": 0,
"hasSockets": false,
"isAuctionable": false,
"armor": 0,
"displayInfoId": 0,
"nameDescription": "",
"nameDescriptionColor": "000000",
"upgradable": true,
"heroicTooltip": false,
"context": "",
"bonusLists": [5134],
"availableContexts": [""],
"bonusSummary": {
"defaultBonusLists": [5134],
"chanceBonusLists": [],
"bonusChances": []
},
"artifactId": 0
}

Here's a trinket from ICC for comparison:
{
"id": 50353,
"disenchantingSkillRank": 0,
"description": "",
"name": "Dislodged Foreign Object",
"icon": "inv_jewelry_trinket_01",
"stackable": 1,
"itemBind": 1,
"bonusStats": [{
"stat": 36,
"amount": 22
}],
"itemSpells": [{
"spellId": 71602,
"nCharges": 0,
"consumable": false,
"categoryId": 0,
"trigger": "ON_EQUIP",
"scaledDescription": "Your harmful spells have a chance to increase your spell power by 17 and an additional 17 every 2 sec for 20 sec."
}],
"buyPrice": 455760,
"itemClass": 4,
"itemSubClass": 0,
"containerSlots": 0,
"inventoryType": 12,
"equippable": true,
"itemLevel": 100,
"maxCount": 0,
"maxDurability": 0,
"minFactionId": 0,
"minReputation": 0,
"quality": 4,
"sellPrice": 113940,
"requiredSkill": 0,
"requiredLevel": 80,
"requiredSkillRank": 0,
"itemSource": {
"sourceId": 36627,
"sourceType": "CREATURE_DROP"
},
"baseArmor": 0,
"hasSockets": false,
"isAuctionable": false,
"armor": 0,
"displayInfoId": 0,
"nameDescription": "",
"nameDescriptionColor": "000000",
"upgradable": true,
"heroicTooltip": false,
"context": "",
"bonusLists": [],
"availableContexts": [""],
"bonusSummary": {
"defaultBonusLists": [],
"chanceBonusLists": [],
"bonusChances": []
},
"artifactId": 0
}
 
That's a bit odd.

Most no req items have the value set to 1.

The changes to scaling and fact these are now open to all levels likely messed them up.

It's of note that the trinkets do not proc at any level, seemingly. Only in duels. Not BGs, not PVE. Nothing. So it is not as if they are intentionally a level requirement proc.
 
September 25th Hotfixes
  • Fixed some scaling and tuning issues with the Brewmaiden trinkets from the Coren Direbrew.
 
WoW players should apply for the job. They could be in management in no time with their knowledge base of the game.

/cheers
 
Conwaytwitty said:
After submitting a few bug reports about the proc-based trinkets not working and nothing being done about it, I opened a ticket saying:

"This issue is not about a mob not dropping an item. It is an issue where the item they drop does not work right. I have sent you guys multiple bug reports about brewfest trinkets like this one that are not working right. I obtained these trinkets on my level 39 characters that I have put alot of time into and the trinkets do not proc for me except in duels. They should proc everywhere else, but do not. I don't understand why this hasn't been fixed yet; you guys have done around 2 or 3 hotfixes/updates since I first submitted the report."

and then they said.....


Powencis (GM's name)



"Hey there,

Blizzard Customer Support has no hand in changing game mechanics whatsoever.

That being said, the development team and QA department *do* review every bug report submitted. They may just have deemed that it is not bugged. There are no other reports that this trinket fails to proc outside of duels. It looks like another player even tested the proc rate on a training dummy, if you want to check out their math here: https://www.wowhead.com/item=117360/corens-cold-chromium-coaster&bonus=5134#comments

Hopefully this clears things up, but please do let us know if you have any questions about this."

I recently replied letting them know this doesn't answer my question at all with:

"If Customer Support does not have a hand in changing game mechanics, then can you please let the people/programmers, who fix these issues, know to follow up with the people, who report certain bug reports, with a response; especially if the bug has been reported multiple times, even if just by one person. Its not my fault that these people who are supposed to fix these issues don't always acknowledge them, so the only way to get ahold of an employee through a web ticket is through customer support. So maybe you can get one of them to talk to me or work on changing the user interface for this site, so that the people who fix these issues actually respond to me.
This issue I have is in fact a bug and, just for the sake of saying so to help you understand, I do not need to be a programmer or blizz employee to know a bug. The fact of the matter is that the trinket that I got, that scaled correctly for my lvl 39 character to use, does not work as intended where as other trinkets from this event do work. The fact that some work and some don't tells me there is something wrong with the item. It shouldn't matter how many reports you have gotten on the subject. What matters is that someone looks into it and gets back to me about it. So, if you are not the one who looks into it; can you please let the person who does know to get back to me or let me know if I should just call about the issue?
Lastly, the link to wowhead you gave me, about the other player who tested the item, is extremely outdated. That comment is from Warlords of Draenor; we are in BFA now. Items work differently now; they scale to a players level and if they scale to a players level, then they should work as intended no matter what level they are obtained at. In this case, this item does not work as it should for my level 39 character that is a twink I have put alot of time into. Please get back to me with more information."

Yeah, they may not fix this for anyone else on this site who wanted this fixed, but I say screw it and just keep complaining to em about it in complex ways like above so that blizz may SOME DAY realize these issues are a bigger deal than they make em out to be. Even if they don't work by the end of the event, ima still try to get em all, hang on to em and continue to complain to blizz about it till its fixed. Honestly takes like 2 mins to bother blizz about it thru a ticket. Anyone who doesn't mind continuing to report this to blizz please continue to bug them about it everyday. Maybe even try using what I said to make them understand. I'll see what they have to say about my recent reply in a few hours.
Click to expand...

Worked for me outside of a duel the other day. You sure your allowing enough time to get it to proc? Takes me almost 30 seconds after starting combat to get it
 
This is a few days late, but I got another response from blizz.


Thuanria



"Hi there,

We appreciate your vigilance on this brewfest trinket bug! In these types of cases, the only course of action is to simply submit a bug report which go directly to QA and the developers, we are otherwise unable to put you in direct contact with the developers.

Other than in game reports, you can use the forums to bring attention to the issue with the Brewfest trinket that you encountered. Even WoWHead comments get reviewed! The more information you provide on this, the better. The forums do get seen by the developers regularly and they may be able to get to this issue more quickly. I truly appreciate you letting us know about this, I know these things can be super frustrating.

Thanks for reaching out to us today, if you need anything else, we are here for you! Have a fantastic adventure in Azeroth!"

So Idk, hopefully this is a good sign that suggests they are listening and will do something.
[doublepost=1538423252,1538423128][/doublepost]
Veechard said:
Worked for me outside of a duel the other day. You sure your allowing enough time to get it to proc? Takes me almost 30 seconds after starting combat to get it
Click to expand...
I tried again after reading this and tested out all 3: the egg, coaster and stopwatch. They still aren't proccing for me. Any time I test its for 5 to 10 mins.
 
Allybeboba said:
WoW players should apply for the job. They could be in management in no time with their knowledge base of the game.

/cheers
Click to expand...

They need people who have less know-how of common issues so that they're always busy fixing things that don't need to be fixed.
 
Tested this in the 60s bracket with corens chromium coaster with a few battlegrounds and no prod still
 
Hashbrowns said:
On a 39? Which one proc'd for you?
Click to expand...

Proceed for me on my 60 rogue. My guess is even though it says change on hit for these, they have hidden specific hit chances. Some being chance on melee hit and some being chance on spell cast. Or just below 60 can’t have them proc. Were holidays ever 60+ only queues, specifically brew fest?
 
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