US You May Want To Be A Little Cautious About Letting Your Accounts Subscription Expire!

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Neon

Neon

Power up like I’m dragon ball!
Hello everyone, my subscription ended today and my account has changed to a veteran edition account, this may or may not be a bug but here it is.
 

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I heard some people are having this problem, and I don't know if there is a solution yet, but I have been able to line up on my Vet account. Maybe check the Armory forums if this has occured for others, and if there is a solution.
I experienced a wipe of all my UI with the last patch, but there was a simple work around and it's fixed now, so maybe the patch has done some other weird stuff. Good luck either way.
 
nothing on the forums about it I opened a new ticket explaining my situation a gm will tell me shortly what is going on
 
not sure if this is an intentional update and is only affecting recently lapsed subs or is an unintentional bug
 
Hey there, this is Game Master Asazuna. May I get your first and last name please?
hunter conley 16:28:27
hunter conley
Asazuna 16:28:36
Hey there Hunter, how are you doing?
hunter conley 16:28:47
i dont know disappointed
Asazuna 16:29:57
Oh no, I'm sorry to hear that. It sounds like there might be some confusion regarding the status of your account, but let's have you go over it once more with me so I can make sure we're on the same page.
hunter conley 16:30:14
ok
hunter conley 16:31:15
i am a starter instead of veteran edition and i cannot q for battlegrounds or arena skirmishes now
hunter conley 16:32:02
this restriction was not there before
Asazuna 16:33:08
To be clear, when your subscription time lapses, the game essentially reverts to a starter account. That's what a "veteran account" is.
hunter conley 16:33:48
then why not just call it a starter account
hunter conley 16:34:08
anyways is this intentional or unintentional
Asazuna 16:34:49
Because it's not a starter account. Starter accounts have never been upgraded before. Veteran accounts are to allow players to still log into their low level characters without needing game time. The game time just lets them be able to access any characters and content above level 20.
hunter conley 16:35:40
well see thats my problem i am labelled as a starter account but i am a veteran account and i am unable to q for battlegrounds when starter accounts can q for battlegrounds
hunter conley 16:35:56
so i lost features players who never have payed can have
Asazuna 16:37:28
Hm, it looks like that's not something that's possible now. Let me double check on that though.
Asazuna 16:40:08
I'm finding a few posts about that being the case on Sept. 1st, 2015, but it doesn't look to be specifically called out in the FAQ. :/
hunter conley 16:40:43
ok well it happened to me and it is very much a problem
hunter conley 16:41:25
everytime i try to q for a battleground i get the message "starter edition accounts cannot perform that action" when they can perform that action and i am not even a starter edition account
Asazuna 16:41:27
If you want to participate in Battlegrounds, you're going to need to add game time to your account.
hunter conley 16:42:12
yeah but starter edition accounts can q for battlegrounds
Asazuna 16:42:22
That was removed.
hunter conley 16:42:38
no i have friends on starter accounts that q for battlegrounds
hunter conley 16:43:14
i have another account that is a starter account and i can still q for battlegrounds on it
Asazuna 16:44:03
Hm, strange. What character can they queue on?
Asazuna 16:44:09
Also, what character are you having the problem with?
hunter conley 16:44:14
any of thier characters
hunter conley 16:44:29
i cannot q on any of my characters on my veteran account when i used to be able to
hunter conley 16:44:45
anyways if i log onto my starter account i have never payed for i can q battlegrounds
Asazuna 16:45:11
I'm more than happy to look into this further, but I need to get specific information from you to see if I can find why this is happening.
hunter conley 16:45:30
ok
Asazuna 16:45:57
Name one character on your Veteran account that you weren't able to log into a Battleground with.
hunter conley 16:46:10
Neonyo - Bleeding Hollow
Asazuna 16:47:13
What's the name of one of your friend's characters and their realm that was able to queue?
hunter conley 16:47:35
SLugbug - Borean Tundra
hunter conley 16:47:42
Slugbug - Borean Tundra
Asazuna 16:48:41
It looks like this error has come up in the past, and it's caused by having XP disabled. I found a forum post talking about it.
hunter conley 16:49:19
ok well can it be fixed
Asazuna 16:49:59
You would need to enable experience gains on your level 20 character.
hunter conley 16:50:27
after that i will be able to q for battlegrounds once more?
Asazuna 16:50:33
http://eu.battle.net/wow/en/forum/topic/17288639606
Asazuna 16:50:41
That's the forum post that I found talking about this.
Asazuna 16:50:48
On that character, yes.
Asazuna 16:51:01
This is what I'm willing to do.
Asazuna 16:51:10
I'll set you up with a couple days of game time.
hunter conley 16:51:14
no
hunter conley 16:51:16
dont
hunter conley 16:51:23
i dont want it
hunter conley 16:51:51
it might take some other feature away
Asazuna 16:52:21
Well, you'll need to work towards earning 10g on each low level character that has experience disabled if you want to be able to queue with them.
hunter conley 16:52:31
are you sure that is the problem
Asazuna 16:53:35
Yes, I'll tell you what, is Hunterconley your main over on Aerie Peak?
hunter conley 16:53:40
yes
Asazuna 16:54:19
I'm going to remove 10g from him and enable xp gains on Neonyo, and you can test it yourself, but you have to log off the character for a bit until I say you can log back in.
Asazuna 16:54:50
Do you want to try that?
hunter conley 16:54:57
yes i logged out
Asazuna 16:55:16
Okay, just a moment.
Asazuna 16:56:39
Okay, log back in
hunter conley 16:56:51
ok
Asazuna 16:57:24
Keep in mind, Neonyo's experience gains are turned back on, so just be weary of his level if you re-subscribe.
Asazuna 16:57:33
Are you able to queue now?
hunter conley 16:57:54
yes i guess that was the problem
Asazuna 16:58:05
:p
hunter conley 16:58:06
thanks for your help
Asazuna 16:58:20
So, did you want me to go ahead and set you up with a couple days so you can move gold around if you need to?
Asazuna 16:58:44
You can't mail gold around as a Veteran account, so you would have to earn 10g on each low level character that has XP turned off.
hunter conley 16:58:52
no thanks ill re - sub when i get some extra money again
Asazuna 16:59:18
Alrighty, glad I could help you out with this character then, and sorry about the confusion!
Asazuna 16:59:24
You take care, and have a great day!
hunter conley 16:59:26
you 2
 
so you just have to re-enable your xp for this to be fixed? i believe thats what i got out of it
 
well, there seems to be a bug with enabling XP gain
one of my vet characters cannot enable XP.i was able to unlock XP on 2 characters, but it doesnt work for this one
it must have something to do with the unrestricted f2p bug, f2p system seems to be broken lol
 
This is intentional on their part.
  • Starters can't use xp lock, otherwise they could do xp locked 19 BGs. Do you know any 19s who want endless badly geared F2P scrubs in their bracket? 19s pay towards the game, they got sick of F2Ps in their bracket, they complained, and the game got changed, because Bliz: A. don't want to annoy subscribers, B. want F2Ps to pay for content.
  • When you go from subbed to vet bliz don't remove your XP lock, or people would complain about having to pay to get it back every time they re-subbed, or when going from vet to subbed they could accidentally ding their character if they didn't know it had been removed. GMs can't de-level characters. There are no tools to do it. The only option they have is to transfer all the gear from a dinged character to a fresh level 1, and they won't do that except in certain circumstances (it happened to me when a GM dinged a character that was supposed to be XP locked, but they had a bug a few years back that removed it).
So, if you want to BG on a vet that's XP locked, you'll need to unlock. If you can't unlock then that'll need another ticket (wouldn't put it past them to block all starter accounts from both locking and unlocking, forgetting that vets may need to unlock).
 
So a veteran (subbed acc that had it times run out?) account that has 19 twinks on it can essentially still q 19 twink xp off bgs without a sub?
 
yasueh said:
  • When you go from subbed to vet bliz don't remove your XP lock
So, if you want to BG on a vet that's XP locked, you'll need to unlock. If you can't unlock then that'll need another ticket (wouldn't put it past them to block all starter accounts from both locking and unlocking, forgetting that vets may need to unlock).
Click to expand...
Something has changed then since last year. I went Vet a few times last year, and every time my sub lapsed, all my Vets had their XP locked and they could all line up for bg's. I never had to unlock it once Vet. It did automatically unlock when I re-sub'd, and I almost levelled my warrior to 21 :eek:
So something has changed or bugged out for Vets.
I would really love for Blizz to correct some of these bugs, like Vets profs or not being able to do Archaeology. I wouldn't think it was that hard to make them all work the same. Or maybe they just want to frustrate us back into sub's!
Edit : btw has anyone else had their equipment manager stuff it bad at the last patch? All my warrior weapon swap sets r r00ted! Go to swap sets and she gets naked - wtf? Can't fix it either.
 
yasueh said:
This is intentional on their part.
  • Starters can't use xp lock, otherwise they could do xp locked 19 BGs. Do you know any 19s who want endless badly geared F2P scrubs in their bracket? 19s pay towards the game, they got sick of F2Ps in their bracket, they complained, and the game got changed, because Bliz: A. don't want to annoy subscribers, B. want F2Ps to pay for content.
  • When you go from subbed to vet bliz don't remove your XP lock, or people would complain about having to pay to get it back every time they re-subbed, or when going from vet to subbed they could accidentally ding their character if they didn't know it had been removed. GMs can't de-level characters. There are no tools to do it. The only option they have is to transfer all the gear from a dinged character to a fresh level 1, and they won't do that except in certain circumstances (it happened to me when a GM dinged a character that was supposed to be XP locked, but they had a bug a few years back that removed it).
So, if you want to BG on a vet that's XP locked, you'll need to unlock. If you can't unlock then that'll need another ticket (wouldn't put it past them to block all starter accounts from both locking and unlocking, forgetting that vets may need to unlock).
Click to expand...

Gms can delevel characters though, ive had it done recently.
 
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