Dietz
OG
I am really at my whit's end here. I feel like I am hitting my head against a brick wall, over and over again. But hopefully with the Twinkinfo forum's help/support, I can get Blizzard to downgrade my account. If successful, I hope for this thread to serve as a guide for other players.
I will start from the beginning:
1. I called Blizzard Support, and after waiting on hold for an hour and a half, got an answer. I asked about downgrading my account from WotLK status to the BC. The response I got was that such an action is not possible, nor has it ever been done. (especially on just a request) I was politely 'shoved out the door' and directed to a supervisor's email address.
2. A few days later, I called Blizzard Support again, and was answered by a different technician. After hearing the same response, the technician revealed that account downgrading could be possible, but his only his supervisor would have the authority on anything pertaining to the matter. I was told that this response would not change with additional calls.
3. A short time after the call ended, I was called back by the same technician. He stated that he had discussed the matter with his supervisor, and they have agreed to downgrade my account, although it is a request they have never before encountered.
I was asked to send an e-mail to the technician as written consent. I was asked to state that I am aware that my account will lose access to ALL WotLK content, and to regain that access, I would have to repurchase an expansion cd code. I sent an email with all of the requested information.
4. About an hour later, I get a response to my email as follows (with unimportant stuff edited out)
"Re: accountname Downgrading Account to BC
Greetings,
Due to the nature of the expansion, it is not possible to access a World of Warcraft account which has been upgraded with the Wrath of the Lich King expansion set from a game client which has not been similarly upgraded. At this time, it is not possible to "downgrade" an account which has been upgraded.
If you have experienced difficulty installing the expansion. . . etc."
-----------
I will start from the beginning:
1. I called Blizzard Support, and after waiting on hold for an hour and a half, got an answer. I asked about downgrading my account from WotLK status to the BC. The response I got was that such an action is not possible, nor has it ever been done. (especially on just a request) I was politely 'shoved out the door' and directed to a supervisor's email address.
2. A few days later, I called Blizzard Support again, and was answered by a different technician. After hearing the same response, the technician revealed that account downgrading could be possible, but his only his supervisor would have the authority on anything pertaining to the matter. I was told that this response would not change with additional calls.
3. A short time after the call ended, I was called back by the same technician. He stated that he had discussed the matter with his supervisor, and they have agreed to downgrade my account, although it is a request they have never before encountered.
I was asked to send an e-mail to the technician as written consent. I was asked to state that I am aware that my account will lose access to ALL WotLK content, and to regain that access, I would have to repurchase an expansion cd code. I sent an email with all of the requested information.
4. About an hour later, I get a response to my email as follows (with unimportant stuff edited out)
"Re: accountname Downgrading Account to BC
Greetings,
Due to the nature of the expansion, it is not possible to access a World of Warcraft account which has been upgraded with the Wrath of the Lich King expansion set from a game client which has not been similarly upgraded. At this time, it is not possible to "downgrade" an account which has been upgraded.
If you have experienced difficulty installing the expansion. . . etc."
-----------