Òreqt
Legend
Take 1:
ORE-Hi i'm wondering if i can get a quest reward trade in and i would not be opening this ticket if it wasn't very important because come MoP druids can not recieve hit from spirit. So i need to trade the quest rewards (Uninsured Bracers for Conspirator's Slippers and Merger Boots for Acquisition Bracers.) If i don't get these my druid will become useless in MoP forcing me to stop playing. And i've been here since Vanilla
Greetings Õre!
BLIZZ-Thank you for taking the time to submit your ticket to us regarding your recent issue. I also wanted to say thank you for your exceptional patience and that I am glad that I will be able to respond to your issue.
After investigating your issue, I regret to inform you that the Game Master Staff will be unable to honor your request. We are unable to grant quest reward swaps to any player, once you pick an award its yours to keep. Please also be aware that we are unable to refund or swap items out due to content changes. For more information regarding our restoration policy, please check out our FAQ located at Restoration Policy - Battle.net Support. I hope you have a good one, and good luck Õre!
I hope that I have helped you today Õre, if so please select "Message Read” and this will close your ticket. If you need more help or have any other issues, please make sure to let us know!
Sincerely,
Take 2:
ORE-hello Õre here seems that i got was wondering if i could get item replaces instead of Uninsured Bracers for Conspirator's Slippers and Merger Boots for Acquisition Bracers. realised how significant hit cap is in this game wondering if i couls get swaps to avoid being stuck rerolling please
Blizz-Hey there Õre!
Thanks for taking the time to contact the World of Warcraft Game Master department, I really would have loved to chat with you directly about this, but I'm confident that I will be able to fully address your concern with this message.
I understand that accidents do happen and sometimes the wrong reward can be selected. That's why I'm truly sorry to tell you, but I won't be able to swap the Uninsured Bracers for the Conspirator's Slippers nor the Merger Boots for the Acquisition Bracers. While I really would have liked to provide you with an exception so that I could get the resolution you were hoping for, by default, this is not a service that Game Masters offer anymore.
ORE-That can't be! i had friends open the same tickets. and the rewards look exactly like eachother so it's possible for someone to make a mistake. i've been playing this game since vanilla and have had few problems but 2 rewards that decide my characters fate with quest that are still in the game shouldn't be a problem. You guys know what quest there from so it's not difficult to just switch the wrong ones for the right ones. So far up until now i have geared this character perfectly i need this!!
Blizz-ey! Looks as though I caught you when you were away for a bit.
I can definitely understand how choosing the wrong quest reward can be upsetting, however this is not something we are typically able to help out with.
When you choose a quest reward, it is intended to be permanent, so care needs to be taken when choosing these.
We are aware that mistakes can happen though, and if there was a situation where a player accidentally selected the wrong quest reward, we may be able to help out on a case by case basis.
We would need to be contacted as soon as possible though, in order to have this kind of request considered.
Take F u Blizz-
Ore- F U Blizz
Blizz- Thanks
I never strike out 3 times wtb blizz employees that could care less
ORE-Hi i'm wondering if i can get a quest reward trade in and i would not be opening this ticket if it wasn't very important because come MoP druids can not recieve hit from spirit. So i need to trade the quest rewards (Uninsured Bracers for Conspirator's Slippers and Merger Boots for Acquisition Bracers.) If i don't get these my druid will become useless in MoP forcing me to stop playing. And i've been here since Vanilla
Greetings Õre!
BLIZZ-Thank you for taking the time to submit your ticket to us regarding your recent issue. I also wanted to say thank you for your exceptional patience and that I am glad that I will be able to respond to your issue.
After investigating your issue, I regret to inform you that the Game Master Staff will be unable to honor your request. We are unable to grant quest reward swaps to any player, once you pick an award its yours to keep. Please also be aware that we are unable to refund or swap items out due to content changes. For more information regarding our restoration policy, please check out our FAQ located at Restoration Policy - Battle.net Support. I hope you have a good one, and good luck Õre!
I hope that I have helped you today Õre, if so please select "Message Read” and this will close your ticket. If you need more help or have any other issues, please make sure to let us know!
Sincerely,
Take 2:
ORE-hello Õre here seems that i got was wondering if i could get item replaces instead of Uninsured Bracers for Conspirator's Slippers and Merger Boots for Acquisition Bracers. realised how significant hit cap is in this game wondering if i couls get swaps to avoid being stuck rerolling please
Blizz-Hey there Õre!
Thanks for taking the time to contact the World of Warcraft Game Master department, I really would have loved to chat with you directly about this, but I'm confident that I will be able to fully address your concern with this message.
I understand that accidents do happen and sometimes the wrong reward can be selected. That's why I'm truly sorry to tell you, but I won't be able to swap the Uninsured Bracers for the Conspirator's Slippers nor the Merger Boots for the Acquisition Bracers. While I really would have liked to provide you with an exception so that I could get the resolution you were hoping for, by default, this is not a service that Game Masters offer anymore.
ORE-That can't be! i had friends open the same tickets. and the rewards look exactly like eachother so it's possible for someone to make a mistake. i've been playing this game since vanilla and have had few problems but 2 rewards that decide my characters fate with quest that are still in the game shouldn't be a problem. You guys know what quest there from so it's not difficult to just switch the wrong ones for the right ones. So far up until now i have geared this character perfectly i need this!!
Blizz-ey! Looks as though I caught you when you were away for a bit.
I can definitely understand how choosing the wrong quest reward can be upsetting, however this is not something we are typically able to help out with.
When you choose a quest reward, it is intended to be permanent, so care needs to be taken when choosing these.
We are aware that mistakes can happen though, and if there was a situation where a player accidentally selected the wrong quest reward, we may be able to help out on a case by case basis.
We would need to be contacted as soon as possible though, in order to have this kind of request considered.
Take F u Blizz-
Ore- F U Blizz
Blizz- Thanks
I never strike out 3 times wtb blizz employees that could care less