The queues aren't bugged, it just shows the average wait time for the last players. Your wait time might be instant to double or more the previous people's. As mentioned, the patch ruined the game for a lot of people. Huntards have to some extent rolled healtard, and horde have the best caster gear and racials. Games are still evenly mixed when I played in terms of faction dominance. Both sides have a lot more 24s than when F2P started, and they don't solo queue.