Computer Problems

[Shank]

Ok, so lately my computer hasn't been wanting to work with me. Its gotten to the point where I almost can't play the game anymore because the lag is slowly getting worse and worse. My computer is running slower and even takes it upon itself to randomly shut down sometimes. I don't know a whole lot about computers so does anyone know of a way to make it run a lil faster? Something I can download that'll clean out all the shit from my computer? I've tried to limit my startups and what not as well but I'm not sure what to stop and what not to. I don't want to screw it up or anything.



Also, if anyone knows of a spyware or something to help protect my computer that would be amazing as well seeing as I don't currently have anything. Yes yes I know I should, but I've never had a problem with it and everything I always download has tons of pop ups, messes with stuff I don't want it messing with, and just isn't that great.



Any suggestions at all would be amazing.

 

[Ishh]

I'll try and help you.



Download a program called HijackThis here:

http://www.trendsecure.com/portal/en-US/_download/HiJackThis.exe



Open the program. Click "Accept" and click on the Do a system scan and save a logfile button. After a few seconds a notepad file will open, paste the content of that file in here. I should be able to help you out once I have that info.

 

[Luka]

Buy a can of compressed air, open up the computer and look for big clumps of dust (you'll be surpised, trust me) and simply blow them out. I had exactly the same problem and with problems liketeese you'll usually find it is hardware problems not software. If Ishh's suggestion doesn't work, definetley try this.

 

[Ishh]

Buy a can of compressed air, open up the computer and look for big clumps of dust (you'll be surpised, trust me) and simply blow them out. I had exactly the same problem and with problems liketeese you'll usually find it is hardware problems not software. If Ishh's suggestion doesn't work, definetley try this.

His PC should be making a lot of noise if that's the case though.

 

[Druiddroid]

my computer definately became at least a bit faster after clearing out dust, and it wasn't making noise



another decent suggestion is to remove some programs you don't use. my computer was recently hacked and i got it wiped, and now that there's nothing on it except for WoW and the usual microsoft stuff, and it runs even quicker than the time before the virus was on it.

 

[Luka]

Mine wasn't and I had that problem

 

[Shank]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:25:04 PM, on 4/20/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18226)

Boot mode: Normal



Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\System32\WLTRAY.EXE

C:\Program Files\Common Files\aol\1218224708\ee\aolsoftware.exe

C:\Windows\sttray.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\FlashGet\flashget.exe

C:\Downloads\HiJackThis.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll

O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe

O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1218224708\ee\AOLSoftware.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe

O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe

O13 - Gopher Prefix:

O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://newwah.webex.com/client/T26L10NSP49EP12/webex/ieatgpc1.cab

O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll (file missing)

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: ATI WebPAM (ATIWebPAM) - Unknown owner - C:\Program Files\ATI\WebPAM\jetty\extra\win32\Wrapper.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe



--

End of file - 7239 bytes

 

[Shank]

I'll definitely try the dust thing. I have a can of compressed air. I'll take the computer apart tomorrow and try it out.

 

[Ishh]

There's nothing wrong with that log. There isn't any spyware on your pc, safe for trackingcookies ofcourse. You can always check for spyware with Malwarebytes though, it's free and it's good:

http://www.malwarebytes.org/



So yeah, definately check for dust. If a virus isn't causing the restarts then overheating is. You can also run a defrag overnight if you haven't done that in awhile.

 

[Luka]

Or you could delete system 32, it's like clearing your cache on WoW

 

[Juke]

HijackThis

MalwareBytes' Anti-Malware

Combofix

Spybot



All really decent & free to clear up any errant bits infecting your pc

 

[Shank]

Thanks for the info guys. I shall try them out.

 

[Zuty]

Or you could delete system 32, it's like clearing your cache on WoW

~Zuty

 

[Ishh]

Hey..! Is your PC infected, just follow the instructions on your manual which helps you to understand how a computer works. The guide also gives important details that are proven to be useful to the computer user in the event that a problem surfaces during the course of using it. From this you can troubleshoot minor problems on your PC's

Don't click the link in this spambot's signature guys, bad stuff will happen. I reported the post.