It was kind of like voting in a president. Sometimes you don’t elect someone good for the position, they have just done something for so long you know they’ll at least stay active.
A complaint requires some sort of actionable item. "you cant moderate" isnt a complaint. its a whine. What about my moderation bothers you and how would you like me to change it?
theres a report feature if you think we missed something or would like us to reconsider it. I'm always happy to review something you think we missed. I try to error on the side of letting people have a bad day (with more leniency in the chat box) as this was a position requested by members in the past.