XP off bug.

Recently decided to turn XP off on purpose with my 3 vet characters. Was anticipating adding some game time to do some AH stuff, try to get some things finished. Prior to my decision, I was queuing for dungeons under current timeline settings with xp gains enabled, and when I would come out of the dungeon I'd have my xp flagged as disabled, as if I had paid to have that turned off, when I hadn't

I didn't really think too much about it and went to bed. Next day 3 toons I have at level 20 could not queue BGs, and paying for experience flag would deduct gold but not enable experience gains. This is not a new issue, nor is it one I should be asking for help with, since we have a FAQ talking about it.

However, the response I got from the GM was rather alarming, in that it conveyed a sense of 'deliberate design intention' with this bug.

https://imgur.com/a/sZqTyJG

I included my original ticket, as you can see I messed up and asked for help on an alliance character and said I had the horde xp guy try to disable XP. The GM not only used my lack of subscription as an opportunity to suggest I resub, he practically stated that the lack of sub was the reason why the experience gain feature wasn't working. Apologies if this has been discussed before, but it seems this is going to be an issue eventually for everyone.

Remember, I never actually reupped my game time, I just used the xp off NPC and played current timeline dungeons, and only one of the characters experiencing this issue was fixed. I will have to open at least one more ticket to get the other two characters I have fixed. I still cannot queue BGs, and the XP eliminator is not working.
 
Recently decided to turn XP off on purpose with my 3 vet characters. Was anticipating adding some game time to do some AH stuff, try to get some things finished. Prior to my decision, I was queuing for dungeons under current timeline settings with xp gains enabled, and when I would come out of the dungeon I'd have my xp flagged as disabled, as if I had paid to have that turned off, when I hadn't

I didn't really think too much about it and went to bed. Next day 3 toons I have at level 20 could not queue BGs, and paying for experience flag would deduct gold but not enable experience gains. This is not a new issue, nor is it one I should be asking for help with, since we have a FAQ talking about it.

However, the response I got from the GM was rather alarming, in that it conveyed a sense of 'deliberate design intention' with this bug.

https://imgur.com/a/sZqTyJG

I included my original ticket, as you can see I messed up and asked for help on an alliance character and said I had the horde xp guy try to disable XP. The GM not only used my lack of subscription as an opportunity to suggest I resub, he practically stated that the lack of sub was the reason why the experience gain feature wasn't working. Apologies if this has been discussed before, but it seems this is going to be an issue eventually for everyone.

Remember, I never actually reupped my game time, I just used the xp off NPC and played current timeline dungeons, and only one of the characters experiencing this issue was fixed. I will have to open at least one more ticket to get the other two characters I have fixed. I still cannot queue BGs, and the XP eliminator is not working.

Nothing here is new.

You made a mistake and asked them to fix it. Its a once in 6 months kinda favor thing they do. Its not part of their job to fix this for you and they can say no and you have to resub to clean up after yourself.
 
Recently decided to turn XP off on purpose with my 3 vet characters. Was anticipating adding some game time to do some AH stuff, try to get some things finished. Prior to my decision, I was queuing for dungeons under current timeline settings with xp gains enabled, and when I would come out of the dungeon I'd have my xp flagged as disabled, as if I had paid to have that turned off, when I hadn't

I didn't really think too much about it and went to bed. Next day 3 toons I have at level 20 could not queue BGs, and paying for experience flag would deduct gold but not enable experience gains. This is not a new issue, nor is it one I should be asking for help with, since we have a FAQ talking about it.

However, the response I got from the GM was rather alarming, in that it conveyed a sense of 'deliberate design intention' with this bug.

https://imgur.com/a/sZqTyJG

I included my original ticket, as you can see I messed up and asked for help on an alliance character and said I had the horde xp guy try to disable XP. The GM not only used my lack of subscription as an opportunity to suggest I resub, he practically stated that the lack of sub was the reason why the experience gain feature wasn't working. Apologies if this has been discussed before, but it seems this is going to be an issue eventually for everyone.

Remember, I never actually reupped my game time, I just used the xp off NPC and played current timeline dungeons, and only one of the characters experiencing this issue was fixed. I will have to open at least one more ticket to get the other two characters I have fixed. I still cannot queue BGs, and the XP eliminator is not working.
It's common I typically have to do live chat to get it resolved
 
This NPC taking your Gold and not doing anything in return is like a Company taking your money and...

"You have had a pretty consistent game time subscription on the account in the past"

Well, its your fault to give them money regularly in the past.

"As a one time exception"... next time give us MORE MONEY you D1LDO! Dont bother us with the bugs of our game, just give us your MONEY and FO!
 

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