Kincaide
Legend
Blizzard also put their chips into "new subscribers". Now look at their subscription trend, small blips after the x-pacs, but overall much lower numbers of subscribers since the q4 2010 peak of 12 mill. Anybody who runs a WoW-centric site in 2015, banking on NEW members, is making an illogical business decision based on emotions rather than actual numbers. As stated by previous posters, 19s (and twinks in general since 2006) THRIVE on e-drama. You can make the decision to drive your base away, but you'll eventually end up with drastically less eyes seeing your "knucklehead accounts" banner ads, which wouldn't even be there if the site earning money was a non-factor. Not telling anyone what to do here, just pointing out what the numbers are saying.
The implication here is that asking people to follow the CoC--to not curse and directly insult each other--is going to drive people away. If asking for common decency and a non-hostile environment is enough to drive people away, what would that say about those people? That they can't function unless they're allowed to be vicious to each other?
I've said several times, I believe it's possible to have all the drama and ego flexing you guys want, without creating an environment that is toxic and hostile. You can see above that other 19s have pointed out that they didn't want those highly toxic people here. As a new staff member looking at this with fresh eyes, I do think that there were missteps in moderation that were driven by those toxic people making an effort to drive a moderator past a point that any person should be expected to endure. I really think that going forward from here, you guys can have what you want within the boundaries that the CoC requires.
But don't take my word for it. Just go on and be. I'm gonna kind of let things run themselves here and see how it turns out. I think you guys know when something is beyond acceptable; you're mature people. I don't need to be talking this up anymore, let's just let experience be the judge and just go forward from here and do your thing. My inbox is open if anyone wants to give feedback or express concerns, but unless it's really critical, let's move away from talking about the issue here, and just living it here on your forum and seeing how it goes.