So basically you're saying.......................Yes, you must manipulate the GM tho. Each GM you encounter will be unique and stupid in their own way. You must twist the truth, in your favor, to receive the results you are looking for...
RP goes a long way. Most Gms are hardcore gamers. Hardcore gamers enjoy RP... If you word your ticket correctly, you will get what you desire. You can't simply ask "de-lvl my toon".So basically you're saying.......................
RP talk them like the nerds do?
they say that so they have an excuse not to help you. there were a few people who had their leveled 19s from like cata deleveled to 19 again. idk tho the gm staff seems to get lazier and more unhelpful every day so you might not have the luck that i and others have hadAfaik, they can delevel u only before certain time limit. So if u create ticket 1 day after leveling up, ur chances are significantly lower than if u created ticket few mintes after leveling up.
Source: Btag friend leveled his ex-F2P twink up and was told that it is too late and that he should have contacted them immediately. Guild mate contacted them in like 5 minutes after lvling up and got deleveld without any problems.