As the title says... 1 of the 5 GMs I've talked to, all said pretty much the same thing: Apologies, Atychiphobia. Game Masters are no longer able to swap quest rewards for our players. We hope you continue to enjoy your experience in World of Warcraft! Thank you for your petition! Warm Regards, Game Master Uraish Customer Services Blizzard Entertainment Blizzard Support I think this changed this month, cause I changed another item for around 3 weeks ago. So be careful choosing quest rewards now!