Letter to Customer Support

[Beachcomber]

Verbatim:



I insist on an explanation as to why posts in the PTR and General Discussion forums are being deleted simply because they relate to "twinking".



This has not happened to me (yet), but I find it unacceptable that paying customers are having their voices squelched or even banned for requesting more information about the massive changes on the PTR. Many of the changes are reasonable; silencing those who wish to discuss them is not.



Pleas re-affirm my faith in your company by addressing these concerns.

 

[Sunblayde]

Verbatim:



I insist on an explanation as to why posts in the PTR and General Discussion forums are being deleted simply because they relate to "twinking".



This has not happened to me (yet), but I find it unacceptable that paying customers are having their voices squelched or even banned for requesting more information about the massive changes on the PTR. Many of the changes are reasonable; silencing those who wish to discuss them is not.



Pleas re-affirm my faith in your company by addressing these concerns.

Any reply? I got temp-banned for continuing to post new threads, and then perma-banned for posting on my other account.

 

[Beachcomber]

Any reply? I got temp-banned for continuing to post new threads, and then perma-banned for posting on my other account.

I just got a generic support response. If I receive anything written by a human I will let you know.



I've tried to be logical and rational in the forums and not make tons of new threads, just reply in other ones...but I am sure I am pushing the "ban boundary" with some of the things I've said.



Account(s) cancellation seems like an intriguing prospect at this point in time...not because of the changes in 3.1, but because I'm really starting to not like some of the company practices. People shouldn't be banned for talking about twinking.

 

[Beachcomber]

This is what I got:

Hello,



Thank you for contacting Blizzard Entertainment's Technical Support department. My name is <removed>.



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Regards