Your only option is to Ticket a GM. You will likely have to re-open the same ticket several times. On my 3rd try, I got a day of game time to unlock my character's XP. If you need gold, do Invasions, each item vendors for 20g+. If you can't get your ticket resolved before Invasions end, make sure to save as many boxes on you can on the toons that need to be unlocked so that you have enough gold to unlock your xp when a GM actually helps you.
Its possible to have a gm credit you with 24 hours to a week or even a month depending on who you talk to. Keywords to increase the chance of your getting credited with time - First time you have experienced this, you had not been previously notified and depending on how long youve been playing for drop the Ive been paying a long time line