Harbinger
Grandfathered
Allow me to introduce myself. I'm Harbinger and i play and twink hunters. Specifically 60-69 and 70-79.
My current projects are:
Pikeline - US Arthas
Thxobummer - US Arthas
Joesarno - US Arthas
So, I'm playing Thxobummer today with my disc priest friend, spamming xp-on BGs 60-69. Kicking the shit out of people. Here are a few screenshots:
I could go on but they all basically look like that, me with a shitload of dmg done, lots of KBs, blah blah I'm a twink hunter. We were queueing MM Hunt, Disc. We play together all the time. Did probably 10 BGs in a row today, and in the last one i start rubberbanding really badly. This is something totally new, but ive heard of it happening when someone at blizzard is watching you in real time. I think nothing of it. I'm at my keyboard, i use very few addons, definitely not botting or cheating in any way. I use maybe 3 macros. I'm good at what i do because i play hunters. Pretty much exclusively. So fast forward about 5 minutes, my buddy and i decide to take a break. I log off and 30 seconds later i get an email from blizz:
Account: World of Warcraft
Character: Thxobummer
Realm: Arthas
Account Action: 6 MONTH SUSPENSION
Offense: Cheating - Botting
Details: The following character has been verified using third-party software in Battlegrounds
The actions detailed above have been deemed inappropriate for World of Warcraft by the In-Game Support staff of Blizzard Entertainment. If the behavior continues it may result in further account action, leading to or including account closure.
For further information, please view the World of Warcraft Policies and Terms of Use Agreement:
http://us.battle.net/support/en/article/779
http://us.blizzard.com/en-us/company/legal/wow_tou.html
For any concerns or disputes on this matter, please contact Account Administration via our Support Site and our Account Administration team will be happy to assist you:
https://us.battle.net/support/en/ticket/submit
We thank you in advance for respecting our position.
----------------------
.... Botting? CAN people write bots that kick the shit out of people in pvp now? Only bots i see just run around mounted and get splattered by actual players. What the fuck? I think to myself. Ok, lets appeal... I am running no third party software at all.:
Dear ***********,
Thank you for contacting the Blizzard Customer Support team. Your Support ticket #54360616 has been successfully created.
You can view your ticket details and check its status by clicking the link below:
<http://us.battle.net/support/en/case/detail/54360616>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the ticket description:
got a report that im botting... guess you guys watched me pvp because i was rubberbanding really badly in wsg... i am not botting, im just good.
We will send you another email when a Customer Service representative replies to your ticket, which under normal conditions happens within 24 hours (but please allow up to 2 days). Meanwhile, we strongly suggest that you do not submit duplicate tickets, as doing so will only lengthen your wait time.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
-------------------------------------------------
I then hop on blizzard's support and ask for a callback. I get one about 10 minutes later from customer service. After verifying all my info and whatnot, it goes something like this:
[CS]: Ok so it looks like you already appealed this ticket.
[ME]: Yes, unban me thanks. Im sitting here at my computer, im not botting, im pvping with a friend. Look at my characters. Do people who bot typically dump tens of thousands of gold into twinking their mid lvl 60s Hunters and then run around pvp destroying everything? Are you actually serious about this?
[CS]: Well you created a support ticket already, its been passed along to the people in that department.
[ME]: great, connect me to that department
[CS]: cant
[ME]: why?
[CS]: you cant talk to them. the ticket has been passed along, they'll probably get back to you within an hour or so.
[ME]: so because a lot of angry players reported me because i was killing them, you people ban me?
[CS]: that department is reviewing. they'll respond to the ticket in an hour or so.
[ME]: uhm.... ok.
-call end.
So that wasnt super productive, but from the guy's tone, it sounded like he looked at my characters and sorta understood that it was bullshit. Ok, so the ticket has gone up the chain to whoever reviews it. I'm thinking the ban will be immediately lifted.
10 minutes later i get an email:
Dear **********,
The status of your Customer Support ticket #54360484 has changed to “Answered.”
You can view your ticket details or check its status by clicking the link below:
<http://us.battle.net/support/case/detail/54360484>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Greetings,
After an additional thorough review of the action taken against this account, we regret to inform you that we have arrived at the same conclusion and the account action will not be removed under any circumstances.
While we understand that you may have concerns regarding the nature or application of the policies related to this account action; however, we must reiterate that it is the result of a breach of the Terms of Use (http://blizzard.com/en-us/company/legal/wow_tou.html), which all players accept before accessing our game environments.
As this issue has been reviewed thoroughly, it is now considered closed. Should you have any questions regarding a different account or issue, please feel free to contact us again. However, further inquiries regarding this issue will no longer receive a reply.
Regards,
Blizzard Entertainment
https://battle.net/support/
What does the “Answered” status mean?
- A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click “Need More Help” in-game, after you view the in-game response.
- Or, you can choose the “I still have a problem” option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
---------------------------------------------
So the end of this story is: i am now banned for 6 months for gearing my hunter well and pvping well. Great job blizzard!
My current projects are:
Pikeline - US Arthas
Thxobummer - US Arthas
Joesarno - US Arthas
So, I'm playing Thxobummer today with my disc priest friend, spamming xp-on BGs 60-69. Kicking the shit out of people. Here are a few screenshots:
I could go on but they all basically look like that, me with a shitload of dmg done, lots of KBs, blah blah I'm a twink hunter. We were queueing MM Hunt, Disc. We play together all the time. Did probably 10 BGs in a row today, and in the last one i start rubberbanding really badly. This is something totally new, but ive heard of it happening when someone at blizzard is watching you in real time. I think nothing of it. I'm at my keyboard, i use very few addons, definitely not botting or cheating in any way. I use maybe 3 macros. I'm good at what i do because i play hunters. Pretty much exclusively. So fast forward about 5 minutes, my buddy and i decide to take a break. I log off and 30 seconds later i get an email from blizz:
Account: World of Warcraft
Character: Thxobummer
Realm: Arthas
Account Action: 6 MONTH SUSPENSION
Offense: Cheating - Botting
Details: The following character has been verified using third-party software in Battlegrounds
The actions detailed above have been deemed inappropriate for World of Warcraft by the In-Game Support staff of Blizzard Entertainment. If the behavior continues it may result in further account action, leading to or including account closure.
For further information, please view the World of Warcraft Policies and Terms of Use Agreement:
http://us.battle.net/support/en/article/779
http://us.blizzard.com/en-us/company/legal/wow_tou.html
For any concerns or disputes on this matter, please contact Account Administration via our Support Site and our Account Administration team will be happy to assist you:
https://us.battle.net/support/en/ticket/submit
We thank you in advance for respecting our position.
----------------------
.... Botting? CAN people write bots that kick the shit out of people in pvp now? Only bots i see just run around mounted and get splattered by actual players. What the fuck? I think to myself. Ok, lets appeal... I am running no third party software at all.:
Dear ***********,
Thank you for contacting the Blizzard Customer Support team. Your Support ticket #54360616 has been successfully created.
You can view your ticket details and check its status by clicking the link below:
<http://us.battle.net/support/en/case/detail/54360616>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the ticket description:
got a report that im botting... guess you guys watched me pvp because i was rubberbanding really badly in wsg... i am not botting, im just good.
We will send you another email when a Customer Service representative replies to your ticket, which under normal conditions happens within 24 hours (but please allow up to 2 days). Meanwhile, we strongly suggest that you do not submit duplicate tickets, as doing so will only lengthen your wait time.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
-------------------------------------------------
I then hop on blizzard's support and ask for a callback. I get one about 10 minutes later from customer service. After verifying all my info and whatnot, it goes something like this:
[CS]: Ok so it looks like you already appealed this ticket.
[ME]: Yes, unban me thanks. Im sitting here at my computer, im not botting, im pvping with a friend. Look at my characters. Do people who bot typically dump tens of thousands of gold into twinking their mid lvl 60s Hunters and then run around pvp destroying everything? Are you actually serious about this?
[CS]: Well you created a support ticket already, its been passed along to the people in that department.
[ME]: great, connect me to that department
[CS]: cant
[ME]: why?
[CS]: you cant talk to them. the ticket has been passed along, they'll probably get back to you within an hour or so.
[ME]: so because a lot of angry players reported me because i was killing them, you people ban me?
[CS]: that department is reviewing. they'll respond to the ticket in an hour or so.
[ME]: uhm.... ok.
-call end.
So that wasnt super productive, but from the guy's tone, it sounded like he looked at my characters and sorta understood that it was bullshit. Ok, so the ticket has gone up the chain to whoever reviews it. I'm thinking the ban will be immediately lifted.
10 minutes later i get an email:
Dear **********,
The status of your Customer Support ticket #54360484 has changed to “Answered.”
You can view your ticket details or check its status by clicking the link below:
<http://us.battle.net/support/case/detail/54360484>
If you can’t click the link above, copy and paste the entire URL into your browser.
This is the latest response from Customer Support:
Greetings,
After an additional thorough review of the action taken against this account, we regret to inform you that we have arrived at the same conclusion and the account action will not be removed under any circumstances.
While we understand that you may have concerns regarding the nature or application of the policies related to this account action; however, we must reiterate that it is the result of a breach of the Terms of Use (http://blizzard.com/en-us/company/legal/wow_tou.html), which all players accept before accessing our game environments.
As this issue has been reviewed thoroughly, it is now considered closed. Should you have any questions regarding a different account or issue, please feel free to contact us again. However, further inquiries regarding this issue will no longer receive a reply.
Regards,
Blizzard Entertainment
https://battle.net/support/
What does the “Answered” status mean?
- A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click “Need More Help” in-game, after you view the in-game response.
- Or, you can choose the “I still have a problem” option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html>
---------------------------------------------
So the end of this story is: i am now banned for 6 months for gearing my hunter well and pvping well. Great job blizzard!